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FAQ: Understanding Your Shipping Options

Sending your Engine Management Module (EMM) from the USA to the Netherlands for repair involves more than the repair; it's about ensuring the process is as smooth and efficient as possible. While there are multiple shipping options available, choosing the right logistics partner can significantly impact the speed, cost, and overall experience of your service. This guide aims to address common concerns and questions, highlighting why DHL Express stands out as the preferred choice for shipping your EMM to us for repairs.

What are the advantages of using DHL Express for shipping EMMs to the Netherlands?

DHL Express offers a seamless and expedited shipping experience for your EMM repairs. Unlike other carriers, DHL has its own customs hub in the Netherlands, streamlining the import process and significantly reducing waiting times. This direct handling ensures your EMM doesn't need to be transferred to another local carrier, like PostNL, avoiding delays and additional handling.  Moreover, since DHL Express is handled via our customs account there are none import fees being charged from the USA whereas sending with another provider often results in very high import costs.

Why might USPS, UPS, or FedEx not be the best choice for shipping my EMM to the Netherlands?

While USPS, UPS, and FedEx are reputable shipping services, they typically hand over packages to local carriers such as PostNL for the final delivery and import processing in the Netherlands. This handover can introduce delays and complicate the customs clearance process. Additionally, we've observed that shipments not handled by DHL Express can incur unexpectedly high import costs.

How can I calculate the cost of sending my EMM for repair, including shipping?

You can quickly calculate the repair and shipping costs by visiting our online calculator at https://hardwarecare.nl/calculate-emm-repair-costs. This tool provides you with an estimate, helping you make a decision on what to expect.

What makes your Hardware Care the right choice for me?

We have helped hundreds of customers across the globe and keep getting very positive feedback from our customers. We try to make our process as smooth and prevent any unnecessary hassle for our customers.


There is no need to worry when it comes to sending your EMM from the United States to the Netherlands. Using our DHL Express service we make the process as smooth as possible and prevent any unnecessary costs.

Still sceptical? Feel free to reach out to us!