The EMM Repair procedure is as follows:

1. Submit your EMM here to provide us with all the necessary information.
2. After submitting your EMM, you will receive an email with further instructions. Please read these instructions carefully to prepare your EMM for shipping. If you are not located within the European Union, contact us to request a pickup via our courier.
3. Once we receive your EMM, we will perform testing and diagnosis, followed by queuing it for repair. We open and repair the EMM, conducting multiple tests to ensure it functions correctly.
4. After completing the repair, we re-vulcanize the EMM and send you the invoice. Once the payment is received, we will send the repaired EMM back to you.