The EMM repair procedure
What happens to your Evinrude EMM between the repair form and the day it comes back, who does each part, and what it costs.
You fill in a form and send us the module. We do the rest from our workshop in Nieuwkuijk, in the Netherlands, including the customs paperwork if it comes from outside the EU.
Send us your EMM-
Fill in the repair form
It asks for the engine model, the serial and part number from the sticker on the EMM, and what the engine is doing. A module that tests fine is charged €175 ex VAT for the bench time, so if you are not sure the EMM is at fault, book a free troubleshooting call first.
Book a free troubleshooting call -
Pack it and ship it to us
Inside the EU you can send it with any tracked carrier. From outside the EU it always travels on our DHL Express account: we book the collection and prepare the customs documents, you pack the module and hand it to the driver.
EU: any tracked carrier. Everywhere else: DHL Express.
Shipping and customs by country -
We test it on the bench and repair it
We put it on our test bench under real load to find the fault, repair it at component level, test it again and re-seal it by vulcanizing. If it is beyond repair, the attempt costs you nothing and you pay only the shipping, at cost.
Fixed price: €532 ex VAT for E-TEC 40–90 HP, €596 ex VAT for E-TEC 115–300 HP and Ficht.
Follow your repair online -
Pay the invoice and we ship it back
When the repair is done we send the invoice. Once it is paid, the module goes back by DHL Express, tracked and insured. Most repairs leave the workshop within 1–2 weeks of arriving.
24-month warranty on the whole EMM.
Not sure what's wrong with your EMM?
Book a free troubleshooting call with our engineers. We specialise in EMM-related issues, describe your symptoms and we'll help you pinpoint the problem before you ship anything.
The call is conducted in English.
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No obligation
We talk through your symptoms and give honest advice, no pressure to ship anything.
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Fast response
We respond within one-two business days
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Worldwide
We help customers from the US, Australia, Europe and beyond diagnose their EMM issues remotely.