If you have a faulty Evinrude EMM, don't worry! While a new one can be expensive (see here), most issues can be repaired at a reasonable cost. Common problems like blown fuses, batteries not charging, no output from the alternator, or the EMM not turning on (no LED lights) can often be fixed through repair. We'll help you determine if you should ship your EMM to us or not, and once it's repaired, it won't need to be reprogrammed. It'll be ready for reinstallation upon return.
To avoid unnecessary costs, we advise having your EMM read before shipping it to us. If you don't have the necessary cables and software, we have them available on our product list. If your EMM isn't defective or only needs testing, we'll charge €125,- ex. VAT.
Head to hardwarecare.nl and click on Submit EMM. After filling out the form, we'll send you shipping instructions to the email address you provided. Once we've repaired your EMM, you can pay on our website using iDeal, Paypal, or bank payment.
We charge a fixed rate for EMM repairs: €532,- ex. VAT for E-TEC engines from 40-90 HP, €596,- ex. VAT for E-TEC engines from 115-300 HP, and €596,- ex. VAT for Ficht engines from 75-250 HP (only for the following Ficht EMM PN/s: 586518, 586484, 586724, 586726). This includes the restoration of the housing with special vulcanized silicones. After repairing your EMM, we'll perform a complete check on a simulation setup that mimics an Evinrude e-tec. There are no extra costs for this check, and we offer a guarantee of 24 months after payment of the invoice. Once your repair is complete, we'll safely ship your EMM with DHL Express.
Update 1 May: We want to inform our non-EU customers that there will be an additional charge for administration costs associated with the import and export of your EMM. These charges, totaling 2x €14.50, are imposed by DHL Express and are, like shipping costs, not a profit for Hardware Care.
Never replace a fuse with one of a higher value. Doing so can destroy electronic components and render the EMM worthless. Some dealers may recommend increasing the fuse's rating, but do not do this!
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