Back on the water in
1–2 weeks*
Most EMMs that land on our bench are diagnosed, repaired, re-sealed and shipped back inside two weeks. That speed hasn’t always been two weeks. Over the years we’ve made our process more and more efficient.
*95% of all repairs leave our workshop within two weeks. Complex faults, or jobs that wait on a specific part, can take longer.
shipped back within 1–2 weeks
≈1 wk
Typical E-TEC
1000+
EMMs repaired
From a blown fuse to a two-week turnaround
Hardware Care didn’t start as a company. It started with one broken engine. Here’s how we got from there to here.
Where it all started
It began with one broken engine, a 75 HP that died on a blown fuse. Instead of writing it off, I opened up the EMM and repaired it myself. It worked. Searching online, I found owners everywhere stuck with the very same fault and nowhere to turn. That was the moment Hardware Care was born: to get the community back on the water.
Service around the world
Word travelled fast. One repaired engine became a steady stream of them, and a spare-time project grew into a proper workshop: we rented a dedicated office, stocked the shelves with parts and put real test gear on the bench. Before long EMMs were arriving not just from across the Netherlands, but from all over Europe and, eventually, the rest of the world.
The part we couldn’t buy
One specific component kept beating us: when it failed, there was simply nowhere left to source it. Repairs stalled for weeks and our only fix was cannibalising the good part from a donor EMM, and even those were drying up. So we reverse-engineered it and made our own. One summer we handed a repaired unit to a contact in the Netherlands who promised to “beat the hell out of it”: a dual 225 E-TEC, one engine on a factory BRP EMM and the other on ours, run flat-out through every test he could devise. Ours held. For the first time, we could repair these units entirely on our own terms.
A new home
Growing demand meant outgrowing the old workshop. In 2025 we moved into a new, purpose-built office and workshop: more bench space, more parts on the shelf, and room to keep scaling.
Bricks before boards
The new place wasn’t ready to plug in and go. Construction ran on far longer than anyone had promised, and for months the tools stayed boxed up while the walls went up around them. It cost us time we hadn’t planned for, but it also let us lay the workshop out exactly the way a modern EMM repair line should be.
Settled in at last
Once the dust finally settled, we could stop firefighting and start improving. We pulled apart every stage of a repair, from how a module is logged to how it is diagnosed, repaired and sealed, and set out to make the whole thing faster and more reliable than it had ever been.
Building a new system
Years of repairs taught us exactly how these modules fail. We poured everything we’d learned into a new system: an in-house test bench that diagnoses an EMM under real load in minutes, and a completely rebuilt vulcanizing process for sealing that lasts.
Turnaround down to two weeks
With the new test bench, the rebuilt vulcanizing system and the right parts in stock, every step finally clicked into place. Today a typical EMM repair is diagnosed, repaired, re-sealed and shipped back in around two weeks, and we’re still optimizing.
From “sent” to “back on the water”
A typical repair, day by day. These are working days, give or take.
Diagnosed
Straight onto the test bench, under real load, to pin down the exact fault.
Repaired
Faulty components swapped from stock and the board brought back to spec.
Vulcanized
Re-sealed on our optimized vulcanizing system for years of protection.
Final invoicing
The repair is finalised, then your invoice is drawn up and sent over.
Packed & shipped
As soon as your invoice is paid, your EMM is packed and sent straight back to you.
Diagnosed
Straight onto the test bench, under real load, to pin down the exact fault.
Repaired
Faulty components swapped from stock and the board brought back to spec.
Vulcanized
Re-sealed on our optimized vulcanizing system for years of protection.
Final invoicing
The repair is finalised, then your invoice is drawn up and sent over.
Packed & shipped
As soon as your invoice is paid, your EMM is packed and sent straight back to you.
Why Hardware Care?
Trusted by the Evinrude community, with over 1000+ repairs.
EMMs Repaired
Successfully diagnosed & fixed
Years of Experience
Specialist in Evinrude EMMs
2 Years Warranty
Every repair has a full 24-month warranty. No worries about it breaking down again.
Learn moreWorldwide Service
We collect your unit via DHL Express from anywhere in the world and return it repaired.
Learn moreNo Cure, No Pay
If we can't fix your EMM we charge nothing, and we'll help find an alternative solution.
Learn moreWhat customers say
★★★★★
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